The following comments have been made by our Clients and their families:
"Just to say we can't thank you enough for all the love and support Dad was given by all of you. We're so glad we chose Manor Farm to be his last home."
Mrs Allan (Resident at Manor Farm)
" The atmosphere at Lound Hall was warm and positive. We were impressed by the way staff treated all the residents as individuals. If tenderness was called for it was offered but there were also examples of great fun and jollity if this was appropriate. Staff were always on the lookout for any resident who was in discomfort and their response to those who were unwell was professional and timely.
Mrs Smith (Relative of Resident, Lound Hall)
“My experience is that carers are friendly, helpful, cheerful and encouraging. Where the system falls down is when carers come too late, or once or twice when not required. A staff member did turn up unannounced, with no previous introduction and had no telephone number us this has all other information.”
Mr John B (Resident at Lound Hall)
" We are very grateful and a big thank you for the loving care and assistance that you all gave to our mother over the years. This gave us peace of mind and comfort knowing that she was happy and in very good hands. Thanks to all the staff and Management"
Mr D Osbourne (Relative of Resident)
" Dad really blossomed while he was at Manor Farm and he greatly appreciated all that you did for him. The parties were a particular favourite and he valued all your hard work enormously."
Miss J Bodger (Daughter of Resident, Manor Farm)